Shipping & Returns
Shipping
Every order ships from our fulfilment facility in the United States.
- Processing: typically 1–3 business days
- Transit: typically 5–10 business days within the US
- Free shipping on US orders over $50. Below that, the rate is calculated and shown at checkout before you pay.
You'll get a tracking number by email once the order ships. Allow up to 48 hours for the carrier to start showing updates — a tracking number that says nothing on day one is normal.
We don't ship on weekends or US holidays.
Returns — the 60-day guarantee
Use it for up to 60 days from delivery. If it hasn't earned a place in your routine, email us for a full refund of the purchase price — including if the bottle is empty.
- No return shipping required
- No restocking fee
- No form to fill out
- No retention call
One message through the Contact page with your order number is the whole process. Refunds go back to your original payment method, typically within 2–5 business days of confirmation.
We built it this way on purpose. These ingredients are evaluated over weeks, not days — a guarantee that only covers unopened bottles is a guarantee designed not to be used.
Damaged, defective, or incorrect orders
Contact us within 7 days of delivery with your order number and a photo. We'll replace it or refund it at no cost to you. This is separate from the 60-day guarantee and doesn't use it up.
Addresses and lost packages
Please double-check your shipping address at checkout — orders returned to us because of an incorrect or incomplete address may incur a reshipping fee.
If a package is marked delivered but hasn't arrived, tell us. We'll help you file a carrier claim and we'll work it out with you rather than pointing at the tracking page.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.